We joined Motor Codes this week, a self-regulatory body for the automotive sector.

It operates the OFT approved Motor Industry Code of Practice for Service and Repair. This was developed  as a means of recognising quality within the industry and promoting peace of mind for motorists.  It helps motorists identify responsible garages, offers a structured advice and complaints procedure and promotes good customer service.

The Code commits subscribing garages to:

• Honest and fair service.
• Open and transparent pricing.
• Completing work as agreed.
• Invoices that match quoted prices.
• Competent and conscientious staff.
• A straightforward and swift complaints procedure.

We could ‘tick’ all these boxes immediately – indeed we pride ourselves on each of these points. Joining Motor Codes has merely formalised these for us.

It gives our customers a platform to rate our garage. It’s quick and easy if you have a moment, go to :

www.motorcodes.co.uk/garagefinder

Thanks for taking the time – we always appreciate customer feedback.