General Advice

We pride ourselves on customer service. If you have any query, however small, about your car, we’re pleased to discuss it with you. Even out of hours. If we need to see your vehicle then we’ll ask you to bring it in for a free inspection. We’ll show you any defective parts and be completely honest with our opinion as to the best course of action.


We say we are a very British company. We mean we act with honesty and integrity in everything we do.

Our reputation has been built on years of sound advice and excellent work. We like to get to know our customers and understand their needs. So, if you have to pick your children up at 3.30, we’ll make sure your car is ready before then. If your train leaves at 7.50, we’ll make sure you catch it.

We have an open, welcoming attitude throughout the company. If you’d like to speak directly with the technician who worked on your car, then of course you can. If you’d prefer to talk to the managing director, you can do that too.

Customer Feedback

Thanks again, PR. Mishap with car and trailer fixed almost on the spot and with a big smile, as if nothing happened. Truly appreciated!!
Elias Mazzawi
Amazing service, as always.
Kerry Richards
I wouldn’t take my car anywhere else! Friendly, honest and reliable. Cannot recommend highly enough.
Tracey Gardiner
Thanks so much to PR Motors for the excellent customer service skills, came and collected my car for service and MOT. Pricing was spot on too!! Cheers
Bobby and the Team
Highly recommend these guys!
Paula O’Reilly
Fantastic service yet again thank you. You never fail to deliver excellence. Credit where credit is due.
Jayne Jupp
Great service from PR Motors. Needed a quick MOT done and they got me booked in and all sorted on the same day. Super friendly and efficient company. Will definitely recommend to others and will use again.
Simon Bell
Remind you about upcoming MOTs, which turned out handy!!! Picked up car in Tilehurst Did the business. Dropped car back, no fuss. Excellent service.
James Bishop
For the last 5 years, we’ve had excellent help and service from PR, from MOTs, servicing ….lady in distress with a puncture…broken electric window and various other bits that have fallen off the most expensive Jeep on the planet! All repaired within a few days. Very lucky to have you guys on our doorstep…Thank you
Amanda Dunn
Great service as always. Collection and delivery of car very efficient. Thanks!
Matt Wilkins